BasePoint Academy

Case Study

BasePoint Academy Stigma-Free Outpatient Psychiatric Services Designed for Success

Arlington & McKinney, TX, USA

The Challenge

Responding to an increase in demand for mental/behavioral health services, BasePoint has developed a unique outpatient program geared toward in-school adolescents to help them navigate a variety of mental and behavioral health issues. With a strong belief that good design leads to positive outcomes, BasePoint hired HKS to develop a prototype design for their services that could be replicated quickly and cost effectively.

The Design Solution

The design is geared toward adolescents. Every space has a unique color for wayfinding and variety. Custom doorway graphics for the group therapy rooms incorporate BasePoint’s values (respect, integrity, compassion, commitment, innovation, collaboration) to reinforce their message and distinguish spaces. Bright, vibrant colors were used in furnishings, which can be moved around for flexibility and various functions.

The design is based on a flexible prototype model that allows the client to adapt to different markets with speed and efficiency depending on the demands of each marketplace. This prototype design can fit within readily available commercial retail spaces, and it is scalable to fit small markets to the largest markets they serve.

Staff spaces are BasePoint’s top concern as they believe happy, quality staff leads to better outcomes. Many facilities currently in the market are drab and dreary with few, if any, staff amenities. BasePoint Academy features large, spacious offices and staff lounges designed for comfort and flexibility.

The Design Impact

The Arlington and McKinney locations opened at full capacity, and BasePoint is already planning for expansion into new markets. BasePoint’s exceptional therapeutic program is having great results – their patient outcomes and new referrals are remarkable. They have drastically lower readmission rates than their competitors, and they believe the environment has been a huge contributing factor.

Since the new sites have opened, BasePoint has had no trouble hiring top-notch staff.

Project Features


A Winning Design for Championship Venues

A Winning Design for Championship Venues

For decades, Wheaties cereal has carried the tagline, “The Breakfast of Champions.” But HKS has had its own high-level championship run over the years. 

Since 2010, HKS-designed buildings have hosted Super Bowls, the World Series, NCAA Final Fours and the College Football Playoffs National Championships. The streak continued in 2021 when Lucas Oil Stadium in Indianapolis hosted the NCAA Men’s Final Four basketball tournament for the third time. That was followed in June by the U. S. Gymnastics Championships, highlighted by Olympic Gold Medalist Simone Biles, which were held at Fort Worth’s Dickies Arena, yet another world-class venue that involved HKS designers. 

In February 2022, Super Bowl LVI was held at SoFi Stadium in Inglewood, California. In August of that year, the Chengdu Phoenix Mountain Sports Center in China — which has one of the world’s largest curved, open cable domes — was the site of the World University Games. The Games were postponed from 2021 because of COVID-19 concerns. 

The pace hasn’t slowed down, either. The American Airlines Center in Dallas hosted the 2023 NCAA Women’s Final Four this spring, and the College Football Playoffs National Championship was held at SoFi Stadium in January. The stadium will be in the spotlight again when it hosts the Opening and Closing Ceremonies of the 2028 Olympic Games. In 2026, it will be a host site for the World Cup, along with HKS-designed AT&T Stadium in Arlington, Texas. 

Also upcoming are the 2026 NCAA Men’s and 2028 Women’s Final Fours at Lucas Oil Stadium, and in July of this year, SoFi Stadium will hold the CONCACAF Gold Cup Final. Arlington’s Globe Life Field will host the MLB All-Star Game in 2024.  

While the participants in championship contests are unknown at the start of their respective seasons — with the final determinations all decided on the field or court — the buildings that host them are years in the making, with the opportunity to hold championship events a major focal point of the planning and design. 

Championship Design Means Creating ‘a Wow Factor’

Although AT&T Stadium (Dallas Cowboys), U.S. Bank Stadium (Minnesota Vikings), Lucas Oil Stadium (Indianapolis Colts) and SoFi Stadium (Los Angeles Rams and Chargers) were all designed to meet the specific desires of the home teams that play in them, the team owners also had bolder ideas for their facilities. They wanted their new sports homes to be big enough and grand enough to host Super Bowls and other high-profile events. 

As Cowboys owner, Jerry Jones put it in a 2009 Wall Street Journal article about his team’s then-new home, “we wanted this stadium to have a wow factor.”

The owners of the Texas Rangers also anticipated big things for its new HKS-designed Globe Life Field before the COVID-19 pandemic abruptly shut down those plans on the eve of Opening Day in 2020. At the time, there was no way to know it would welcome the World Series later that year, but the retractable roof stadium, with its ample concourses, swanky clubhouses and climate-controlled seating area became the perfect home after the pandemic prompted Major League Baseball to use a single site for its Fall Classic.

Those who attended Super Bowl LVI were exposed to a variety of digital upgrades. Like his Colts, Cowboys and Vikings contemporaries, Los Angeles Rams Owner and Chairman, E. Stanley Kroenke, asked HKS designers to develop plans for SoFi that would allow it to host global entertainment events and turn them into ultimate experiences for a live and television audience.

The scoreboard displays a Congratulations message to the Los Angeles Dodgers after defeating the Tampa Bay Rays 3-1 in Game Six to win the 2020 MLB World Series at Globe Life Field on October 27, 2020 in Arlington, Texas. (Photo by Maxx Wolfson/Getty Images)

Staying Local and Flexible

To deliver on those requests, HKS designers approach stadium designing with some clear thoughts in mind. One design element that is a hallmark of HKS-designed stadiums are clarity of structural expression and transparency, which heightens the fan experience. So fans who walk into AT&T Stadium, Globe Life Field or SoFi Stadium will immediately recognize the ability to sort of “see through” the structures to the outside even though the stadiums themselves are enclosed or covered.

There are other important factors as well. Even though the stadiums will be showcased to the world, designers look at them as a vital and visible part of the local community. The owners of the Colts, for example, wanted the look of Lucas Oil Stadium to pay homage to the fieldhouses found throughout Indiana, while the shape of U.S. Bank Stadium reminds of Northern European design.

In addition to leaning into those roots, U.S. Bank Stadium also had to satisfy another requirement to reach championship status; designers had to figure out a way to make it withstand Minnesota’s harsh climate. They designed the first ETFE roof in an American stadium, which allows lots of natural light while blocking the brutal cold. This design element was put to the test in February 2018 during Super Bowl LII, the coldest Super Bowl on record with temperatures in Minneapolis reaching a high of 9°F on game day. 

And at SoFi Stadium, architects had to embed it 100 feet into the ground so that it wouldn’t interfere with flights in and out of Los Angeles International Airport, which sits just three miles away. But the deep dig and the stadium’s proximity to LAX also provided designers with a unique opportunity to use the stadium’s roof — which contains LED lights — as a sort of real-time projection screen for passengers flying overhead.

In the case of Cowboys owner Jerry Jones, he wanted AT&T Stadium to maintain a tangible link back to the team’s iconic former home, Texas Stadium. So, the design for the new stadium’s signature retractable roof includes a “hole” in it when the roof is open that exactly matches the shape of the hole at the old stadium, including its rounded corners.

In addition, the stadiums all are designed to have a high degree of flexibility. Designers created AT&T Stadium with not only the ability to host championship football contests from high school to pros, but ones for college basketball or even professional Motocross. 

And the ability to quickly and seamlessly provide multiple uses isn’t limited to the world of traditional sporting events. With Major League Baseball shut down at the time, the first events at Globe Life Field in 2020 were local high school graduations. The inaugural event at SoFi Stadium was scheduled to be a two-day Taylor Swift concert before COVID-19 disrupted those plans.

An Enhanced Fan Experience

To offer those various events, though, requires that designers and their clients team up to create a greatly enhanced fan experience. For the past decade or so, team owners have realized that simply making a trip to a stadium to see their favorite player is not enough for most fans. Their guests want to know what they are going to see — and do — once they get there. If it’s not glitzy enough, many patrons will opt to stay home and watch games from the less-expensive comfort of their own TV rooms.

For most stadiums designed recently, that enhanced fan experience begins with upgraded technology features, particularly a large, high-tech videoboard.  When AT&T Stadium opened in 2009, it held what was then the largest LED videoboard in the world, stretching from one 20-yard line to the other. The high-definition Mitsubishi picture gave fans seated at the highest points of the stadium, the ability to watch a game as if they were watching at home on their own big-screen televisions. And that was the point.

But SoFi Stadium, which opened without fans in 2020, is the newest king of championship stadium design. It’s 2.2-million-pound, dual-sided, center-hung, circular scoreboard is largest ever built and will provide practically every fan who visits, no matter where inside SoFi they sit or stand, with a simultaneous view of the information on the screen.

The videoboard is the only 4K end-to-end production in sports and features the largest LED content playback system in history. The board also provides fans with unique programming including live content, statistics and animated content — important data for aficionados of the increasingly popular fantasy sports leagues.

“For us, it was how would we go about thinking about reconnecting fans with media in a different way,” said Lance Evans, AIA, a principal at HKS and one of the primary SoFi architects. “If I was going to watch a game at home, I’d have my iPad, I’d have my phone. How could we do that at an NFL game, at the same size, across the entire field?”

So, what will the design of the next Super Bowl or World Series stadium look like? HKS designers already have some ideas that Evans describes as both “exciting and endless.” Among them, pushing the concept of the “stadium” beyond its limited physical footprint into the limitless virtual realm.

“The integration of technology in physical environments extends venue access exponentially,” said Mark A. Williams, FAIA, HKS Principal in Charge of the SoFi Stadium project. “Imagine a venue that sells 70,000 physical tickets to an event and leveraging technology to reach previously untapped audiences and markets around the globe.”

And that means that perhaps one day soon, a championship venue will exist at anytime and anywhere.

How Design Supports Improved Pediatric Mental and Behavioral Health Outcomes

How Design Supports Improved Pediatric Mental and Behavioral Health Outcomes

Children and adolescents are experiencing mental and behavioral health issues in significantly rising numbers. A U.S. Department of Health and Human Services study of recent trends in children’s health revealed that between 2016 and 2020, the number of children aged 3-17 diagnosed with anxiety rose 29 percent and the number of those with depression increased 27 percent.

The Covid-19 pandemic further exacerbated the mental health crisis among children and adolescents. According to the U.S. Centers for Disease Control and Prevention, emergency department pediatric visits related to mental health conditions increased in January 2022 compared to 2019.

Teen girls are especially at risk. In February, the CDC reported that between 2011 and 2021, the percentage of teenage boys who persistently felt sad or hopeless rose from 21 percent to 29 percent, while the percentage of teenage girls who persistently felt sad or hopeless rose from 36 percent to 57 percent – a nearly 60 percent increase. The findings reveal nearly 30 percent of teen girls have seriously considered suicide.

In addition, more than half (52 percent) of teens who identify as lesbian, gay, bisexual or questioning reported they have recently experienced poor mental health and 22 percent of LGBTQ+ teens attempted suicide in the past year.

As the CDC noted in its report, “These data make it clear that young people in the U.S. are collectively experiencing a level of distress that calls on us to act.”

The design world is responding with research into how design can support pediatric mental and behavioral health. During my 2021-2022 Health Fellowship at HKS, I explored evidence-based design for pediatric mental and behavioral health environments. There are several key factors driving design for this patient population:

Increasing Number of Pediatric Mental and Behavioral Health Patients

The rising utilization of mental health care for children and adolescents has paved the way for an increase in demand, access and government investments in pediatric mental and behavioral health care.

Focus on Family-centered Care for Improved Long-term Outcomes

Children’s emotional well-being greatly depends on their parents’ well-being, so it is imperative to actively include family in the treatment journey.

Flexibility

Due to the wide age range within the pediatric inpatient population, there is an increasing emphasis for unit adaptability in health facilities to provide appropriate treatment and care for all young age groups.

Growing Emphasis on Therapeutic Design to Support Improved Outcomes

There is a focus on child-centered care to improve long-term outcomes and reduce re-admittance rates. Improvements in therapeutic interventions (sensory rooms, meditation/quiet rooms, outdoor activity spaces, etc.) have resulted in treatment occurring away from the patient room. There is a pressing need to provide a variety of spaces to accommodate children and adolescents’ need for play and respite.

Welcoming Spaces for Children, Adolescents and Families

HKS strives to create environments that support improved mental and behavioral health outcomes for children and adolescents and ease their families’ stress and anxiety.

Baylor Scott & White All Saints Adolescent and Young Adult Cancer Unit, Fort Worth, Texas

For example, Baylor Scott & White All Saints Medical Center’s Adolescent and Young Adult (AYA) Cancer Unit in Fort Worth, Texas is designed to meet the unique biological, medical and psychosocial needs of AYA cancer patients, which differ from those of adult patients.

Six patient rooms are centered on a shared work core that encourages collaboration between nurses and physicians and fosters a sense of community on the unit. Murphy beds make overnight stays comfortable for family and encourage family involvement in patient care. Each room has a unique color scheme to accommodate varying patient preferences. Patients can further individualize the walls of their rooms with colorful vinyl images of rocks that can be rearranged and stacked into cairns to mark patients’ progress along their treatment journey.

College Hill Behavioral Residential Building at Cincinnati Children’s Hospital Medical Center

The design of the College Hill Behavioral Residential Building at Cincinnati Children’s Hospital Medical Center (CCHMC) reinforces CCHMC’s support and commitment to children, teens and families dealing with behavioral or mental health challenges. The space is bright, welcoming and designed to aid visitor wayfinding and access. Accommodations for family members enable families to relax and interact with their loved ones and CCHMC staff.

Sensory Wellbeing Hub at Lane Tech College Prep High School, Chicago

The Sensory Well-being Hub at Lane Tech College Prep High School in Chicago services special education students who struggle with sensory equilibrium. The hub’s modular design enables each student to create an experience that allows them to refocus and calm down on their own terms. The demountable framing structure resembles a high-tech playset, providing places for activities ranging from quiet to stimulating. Audio, visual, kinesthetic and tactile features help students “reset.” A media wall system houses a touchscreen monitor, color changing lights and a sound system — all sensory elements that are controlled and customized per the user’s preferences.

Chase Child Life Zone at UCLA Mattel Children’s Hospital, Los Angeles

The Garth Brooks Foundation chose UCLA Mattel Children’s Hospital for its first West Coast Teammates for Kids installation. This was the initial project of this type and complexity to be built in an acute care hospital regulated by California’s Department of Health Care Access and Information, which requires adherence to strict structural and architectural regulations. Kids of all ages can access a variety of age-appropriate therapeutic play and learning spaces that are custom-designed and centered on the theme, “Exploring Los Angeles.” The space enhances the efforts of Child Life practitioners who work with the hospital’s entire multi-disciplinary team to promote coping, create meaningful memories of play and enhance the overall health care experience for young patients and their families.

Our Lady of the Lake Children’s Hospital, Baton Rouge

In addition to providing a warm healing environment for its young patients, Our Lady of the Lake Children’s Hospital in Baton Rouge serves the larger community as a gathering place for education and recreation. The hospital is surrounded by gardens with bird houses and an entertainment pavilion.

Kay Jewelers Pavilion at Akron Children’s Hospital

The main lobby of Kay Jewelers Pavilion at Akron Children’s Hospital acts as an extension of the adjacent park and features a Backyard theme, complete with a floor-to-ceiling white fiberglass tree and a bright blue “fence” wall with peek-a-boo cutouts and interactive animal elements. Bright colors and distinctive shapes capture a sense of favorite childhood places to play – rain puddles and the backyard sandbox. The “garden” on the Obstetrics floor features cool colors and artwork inspired by nature. Silhouettes and leaf patterning in the Neonatal Intensive Care Unit create the cozy sense of being in a treehouse. 

Turning Design Excellence into Effective Leadership: A Conversation with HKS CEO Dan Noble

Turning Design Excellence into Effective Leadership: A Conversation with HKS CEO Dan Noble

At HKS, we believe design can change people’s lives for the better. We strive to create beautiful buildings and communities that bring people together and solve real problems.

In his 39-year career at the firm, HKS President & CEO Dan Noble has observed the parallels between extraordinary design and impactful leadership. He’s noticed that the same character, purpose and relationships that contribute to excellent design lead to successful governance.

Reflecting on HKS’ legacy – and looking towards the future – Noble recently shared his thoughts on the firm’s rich history, his personal journey as a designer and leader and how lessons he’s learned from the design process translate into effective leadership.

What key aspects of HKS’ heritage are important to you as a leader?

HKS was founded in 1939 by Harwood K. Smith and his wife, Kate Robertson Smith. Harwood was an amazing entrepreneur, architect and artist. Born in Evanston, Illinois, he studied at the Art Institute of Chicago before moving to Dallas to pursue his passion for, and hone his skills in, architecture.

Harwood set the tone for informality and mentorship at HKS. He was known for walking through the office and engaging even the newest architects in discussions about what they were working on. That informality and humility, and the spirit that we are all in this together, set HKS apart today and contribute to our familial culture.  We are a large firm with a small firm culture.

For an 83-year-old enterprise, our line of succession is not very long. I am only the fifth President & CEO, building on Harwood’s legacy.

How has your journey at HKS progressed from design leader to President & CEO?

My tenure at HKS began in the fall of 1983 after I graduated from North Dakota State University and worked briefly with smaller firms in Houston. Today, HKS employs over 1,500 people across 26 offices worldwide. When I started at the firm, we were about 200 people strong, with one office in Dallas.

I was fortunate to work under the direction of past HKS presidents, Joe Buskuhl and Ralph Hawkins. With Joe’s leadership, the firm became known for our management and technical expertise. Ralph was equally interested in design excellence and geographic expansion.

I became Global Design Director of HKS in 2002. I had always worked collaboratively on projects but now I had a more active role in elevating our design firmwide and helping project teams find creative design solutions. The design problem, for me, shifted from developing solutions for individual buildings to creating more successful and creative design teams. I was still hands-on with design, participating in pinups and charrettes, but I had to transition from doing to directing.

What does Design Excellence mean to you?

Design Excellence of course encompasses aesthetic considerations, such as scale, rhythm, proportion, repetition, proper editing, delight, beauty and harmony. But it also entails building performance, enhancing the human experience and understanding the behavioral science of improving the environment.

The process of creating and executing an excellent design is more alchemic than paint-by-number.

What lessons have you learned from design that translated to your role as President & CEO of HKS?

Over the course of my career, I’ve learned that Design Excellence correlates closely with leadership excellence. Qualities that are essential to the design process – collaboration, incubation, iteration, failure, empathy, connection, innovation and humor – are just as important to effective leadership.

Collaboration – Bringing diverse teams together to discover the most creative solutions is something HKS believes in highly. Best practices in Health design may inspire solutions in Education, Hospitality ideas may make Workplaces more user-friendly and understanding crowd movement for Urban Planning can inform design solutions for our Sports group. And of course, Research can be a huge differentiator for all our practices. HKS works across practices and geographies to bring our clients the best talent available worldwide.

Incubation – Part of finding great solutions is listening to multiple stakeholders – including clients, consultants, users and community leaders – and letting ideas settle in. Let the game come to you a bit. Slow down to go fast. Taking time to engage with diverse partners can help you arrive at effective design solutions quicker. Being open to new ideas is essential.

Iteration – Once you collect that feedback, you can begin exploring ways to create solutions. Here is where you must exhibit some humility. Ego needs to take a back seat. It doesn’t matter where the best ideas come from, we build off each other’s ideas. I like it when a project team leaves the room and nobody knows exactly where an idea originated, but everyone feels like it was kind of their own.

Failure – As HKS’ Design Director, I tried to create a safe space for people to experiment. Being vulnerable and open to others is essential to innovation. As a leader, you have to avoid jumping in and trying to solve other people’s challenges. Sometimes design ideas fail, but failure is an important teaching moment. I routinely engage in 360-degree reviews to receive feedback on my own performance and try to continually learn how to be a more effective leader.

Empathy – I love being an architect. I love being hands-on and in the thick of things. But as HKS’ Design Director and later as the firm’s President & CEO, I had to learn to step back and let others find solutions. Sometimes people don’t do things the way you would. But having the patience and empathy to let people find their own paths is important to developing the next generation of leaders.

Connection – Finding that synergy between place, purpose and design is what great architecture is all about. Finding essential connections between people is important to designing a successful project and to running a successful business. After all, people create the synergy that results in great design solutions.

Innovation – True innovation is hard to come by. At HKS, we strive to hire people who are constantly challenging the status quo. And then we let them experiment, fail and learn. We’ve developed an entire Innovation sector to bring focus to this type of thinking and working. Developing this sector may have been HKS’ most transformational move. Do you want to be a commoditized vendor or a trusted advisor and partner? In the end, our brains and our thoughts are the most valuable assets we can offer the world. What can be automated and commoditized will be. Let’s not compete in a race to the bottom.

Humor – As a leader, you can’t take yourself too seriously. We spend most of our waking hours working with others – we can make it fun and fulfilling or a chore and a drag. The gift of humor shouldn’t be minimized.

How can leaders design and build better teams?

Part of being an effective leader is being in touch with your people, developing friendships and learning people’s strengths and weaknesses, passions and personalities. With understanding and empathy comes trust. Our people are our differentiators. Hire the best people you can find who share your values and give them the tools, training and mentorship they need to grow and evolve. And then get out of their way. Let them figure things out.

High-performing teams are built through inspiration, transparency, a certain degree of ambiguity, and diversity and inclusion.

Inspiration – Our job as leaders is to emulate the transparent culture that we aspire to, to establish the strategic direction we want to go and to inspire others to come along. In the book, The Way of the Shepherd: Seven Secrets to Managing Productive People, Kevin Leman wrote, “If you want your people to go above and beyond, they must see your passion, your heart. If it’s greatness that you want, it’s greatness that you must give.” You can’t be afraid to show that you care and that you’re passionate and committed to your purpose.

Transparency – Two things I continue to strive for as a leader are more transparency throughout the firm and the support of an effective feedback loop that includes all our people, regardless of their rank or experience. People walk into my office all the time – I encourage it. We have an “Ask Dan” feature on the HKS intranet that goes directly to me and enables people to ask me anything they want, anonymously or not. We’ve also instituted checks and balances to make sure every member of HKS’ Executive Board, including me, is holding true to our Strategic Plan. We are all held accountable to the firm’s established values and vision.

Ambiguity – I’ve learned to accept holding opposing ideas in my head at the same time. Decisions aren’t always black and white. Embracing the messy gray is crucial – it’s where the most profound solutions come from. I like to say that I’m comfortable with ambiguity as long as we’re clear about what we want to achieve.

Diversity & Inclusion – It’s no surprise to hear that our profession has lacked diversity, especially in the leadership ranks. This is partly because people tend to hire and promote those who are most like themselves. To help break this pattern, at HKS we have created a robust Justice, Equity, Diversity and Inclusion program with a dedicated JEDI Director who is leading community outreach, education and enrichment programs that are helping us build a more diverse team and leadership. These efforts include our recently launched partner diversity program, HKS xBE, which is designed to help disadvantaged businesses build relationships and pursue new opportunities in the architecture and design professions. Diverse teams give rise to innovative thinking and increase the value of our work in the communities we serve.

How do you view the future of leadership at HKS?

We are fortunate to have a cadre of qualified people who can step into leadership roles. What I am looking for in our future leaders is innovation, creativity, empathy, grit, honesty, humility, optimism and heart.

HKS in 2023: Projects To Get Excited About

HKS in 2023: Projects To Get Excited About

Named by Fast Company as one of the Most Innovative Companies in 2022, global design firm HKS is looking to grow our business and bring exciting, positive impact to communities around the world this year.

From improving design through innovation, research and equity-centered approaches, here’s an insightful snapshot of some projects and initiatives that we’re excited to see in 2023:

Pioneering Research and Designs that Transform Communities

1. Brain Health Research – HKS recently launched brand-new findings from the brain health study we conducted in partnership with the University of Texas at Dallas’ Center for BrainHealth® with insights into how people and companies can work smarter, more collaboratively and healthier. The report also includes what we’ve learned about designing workplaces to enhance cognitive functions and well-being.

2. Project Connect – The Austin Transit Partnership (ATP) just announced a major partnership with an international design team led by HKS, UNStudio and Gehl to create system-wide architecture and urban design for the light rail program of Project Connect, a major expansion of Austin’s public transit system.The collaborative team is getting to work on designing a technologically advanced, human-centric transit experience true to Austin’s culture and landscape.

Stunning New Places to Work and Relax

3. HKS New York City Office – Located in the NoMad neighborhood of Manhattan, HKS’ new New York City Office will open this spring. With a design inspired by the city’s complex transportation system and artistic culture, the office will be a center of creativity and innovation that serves as gateway destination for HKS’ global clients. Goals for the design include adaptable collaboration, acoustic comfort, access to nature and daylight — all key elements to support the health and productivity of designers working in one of the world’s biggest and busiest cities.

4. The Ritz-Carlton, Portland – HKS crafted the vision, developed the planning and strategy, sculpted the interior architecture and designed the furniture and finishes of the Ritz-Carlton that debuts this summer in downtown Portland, Oregon. This 35-story mixed-used high rise was created in partnership with Portland-based GBD Architects and BPM Real Estate Group. The interiors of the multifaceted building’s hotel, residential, retail and office spaces celebrate the beauty of the Pacific Northwest, native culture and craft and Portland’s spirit of exploration.

Game-changing Venues for Extraordinary Entertainment Experiences

5. ES CON Field Hokkaido – ES CON Field Hokkaido ballpark is a 35,000-capacity baseball stadium scheduled to open for play this spring in Japan. Home to the Pacific League’s Hokkaido Nippon-Ham Fighters Baseball Club, the complex is the heart of a dynamic, master-planned mixed-used development. The stadium’s retractable roof and sliding glass outfield doors – which help grow natural turf – are among many firsts for a ballpark in the Asian market. Other highlights include a pair of 88-meter-long video boards that create an immersive digital experience, and traditional Japanese onsen natural hot spring baths that fans can enjoy while watching games.

6. Cosm — The first public venue for global experiential media company Cosm is undergoing construction throughout 2023 at Inglewood, CA’s Hollywood Park, home of HKS-designed SoFi Stadium and YouTube Theater. The venue will feature live sports, entertainment events and arts and music experiences in a future-forward immersive digital technology environment. Cosm is sure to bring even more cutting-edge entertainment value to the Los Angeles area when it opens next year.

State-of-the-art Education and Health Care Environments

7. Baylor St. Luke’s Medical Center O’Quinn Medical Tower at McNair – The new O’Quinn Medical Tower, opening this spring, will house the Dan L Duncan Comprehensive Cancer Center, outpatient radiology and endoscopy services and an ambulatory surgery center. The medical tower and an adjacent 850-car parking garage addition are part of a multi-year project to consolidate patient care on Baylor St. Luke’s McNair Campus in Houston. This campus is located next to the Texas Medical Center and new TMC Helix Park, an area under development for world-class health care and research innovation.

8. UC San Diego Theatre District Living and Learning Neighborhood – Opening in the fall, UC San Diego’s Theatre District Living and Learning Neighborhood is a mixed-use student residential community that will also serve as a major public gateway to UC San Diego’s campus. Comprised of five buildings with student housing, academic, administration, a conference center and amenities such as dining, retail, and fitness, the Neighborhood is designed to enhance well-being and minimize environmental impact.

9. Children’s Hospital of Richmond at VCU Patient Tower – This full-service pediatric facility in Richmond, Virginia includes emergency, inpatient and outpatient care all connected to a robust academic medical center and the hospital’s award-winning CHoR Pavilion, also designed by HKS. Because children’s health care often causes significant stress on young patients, families, and care team members, the tower’s research-informed design is intended to create an oasis for children and make people feel calm and at ease. All areas feature easily navigable circulation patterns, natural light and soothing artwork and are intended to promote choice. The building will open this spring.

10. Mount Sinai Beth Israel Comprehensive Behavioral Health Center – Work at the Comprehensive Behavioral Health Center for Mount Sinai Beth Israel, a teaching hospital in New York City, involved the complete renovation of a six-story structure originally built in 1898. The facility, due to open this spring, is designed to support mental health care, physical health care, addiction treatment, social services and integrated outpatient care. It will be the first center for comprehensive behavioral health care in New York state.

Looking Ahead

These HKS projects, along with many others scheduled for 2023, continue to demonstrate how architecture and design can bring joy, comfort and connection anywhere in the world.

“These projects reflect our commitment to service and pursuit of excellence for our clients, partners and colleagues in the new year,” said Dan Noble, HKS President and CEO. “We appreciate the collaboration and partnership that led to these successes and look forward to the future.”

These projects reflect our commitment to service and pursuit of excellence for our clients, partners and colleagues in the new year.

Dan Noble, HKS President and CEO

HKS Launches HKS xBE to Cultivate Inclusion in Architecture & Design Industry

HKS Launches HKS xBE to Cultivate Inclusion in Architecture & Design Industry

HKS announces the launch of a new partner diversity program, HKS xBE, that gives xBE firms (a term inclusive of all disadvantaged businesses) and their members access to opportunities to build relationships, pursue new work and bolster innovation within the architecture and design professions.

The program has two primary components: a 12-week seminar, xBE Rise; and an xBE Network, which aims to increase diversity among the firm’s myriad partnerships for architecture and design projects.

“HKS is committed to building a more diverse workforce and partnership network across the AEC industry,” says HKS CEO Dan Noble. “We value a wide range of different ideas and perspectives which we believe enrich the profession of architecture, foster design innovation, and increase the community value of our work.”

“HKS is committed to building a more diverse workforce and partnership network across the AEC industry.”

HKS Director of Justice, Equity, Diversity and Inclusion, Yiselle Santos Rivera, notes: “HKS xBE is a step in opening the profession of architecture to become more diverse, equitable and inclusive. We look forward to the relationships it will inspire.“

HKS invites xBE firms and their employees to participate in two ways:

  1. Firms may enroll in the HKSxBE Network, so that we better understand your culture, expertise, and business goals in hopes of fostering future collaboration. Eligible firms will hold one of the following certifications: Minority or Women-Owned Business Enterprise (M/WBE), Disadvantaged Business Enterprise (DBE), Service-Disabled Veteran-Owned Businesses (SDVOB), Historically Underutilized Businesses (HUB), Disability-owned Business Enterprise (DIS), Small Business Enterprise (SBE) or LGBT Business Enterprise (LGBTBE).
  2. Individuals may enroll in our 12-week seminar, xBE Rise. The purpose of xBE Rise is to learn how we might partner most effectively so that we are better positioned to serve clients and deliver industry-leading work together. Topics will mirror the phases of project design and delivery, and will include subjects such as contracts & risk management, marketing, community engagement and sustainable design. In each session, participants will explore barriers to success as well as perspectives on success for diverse teams.
Learn More & sign up

Getting to a Brain Healthy Workplace

Getting to a Brain Healthy Workplace

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Why brain health? We’ve written before about the need to embrace mental health through the prism of brain health. This emerging and growing concept encompasses neural development, plasticity, functioning, and recovery over the course of our lives. In some ways, brain health is to mental illness what physical fitness is to disease. The current study focuses on employees—while we still have our eye on broader societal concerns, including isolation, anxiety, and various problems that come with balancing technologies in the digital age. In short, we found that brain health strategies work—those who engaged the BrainHealth SMARTTM Strategies experienced a marked improvement over the course of our year-long study, as measured by the Center of BrainHealth®’s BrainHealthTM Index. On a fundamental level, our work shifts the conversation about workplaces.

“It’s time to change the narrative around how we work and fully leverage our brain capital. And it starts with the actions we take internally, with our own people, to help them emotionally, socially, and cognitively thrive.”

Dan Noble, HKS President and CEO

In 2021, HKS partnered with the Center for BrainHealth for a pilot program to investigate the role of place, process/policy, and technology in creating a brain-healthy workplace. The Center for BrainHealth is a nonprofit research institute dedicated to advancing the science of brain health,” how the brain best learns, reasons and innovates; actionable ways to protect it from decline; and proactive protocols to repair and generate brain systems. The organization developed a training program for brain fitness that works just like any physical fitness regime, leveraging 9 BrainHealth SMARTTM Strategies that prime the brain to calibrate mental energy, reinforce strategic thinking, and ignite innovation.

The core of our research leveraged a representative sample of HKS employees who participated in the program by completing a brain health assessment, accessing training modules, and translating brain health strategies into their daily lives. Additionally, five HKS Living Labs participated during the summer of 2022, as employees returned to the office at a higher frequency as part of their flexible work experience. We captured data and insights through surveys, observations, and interviews. We also convened semi-structured gatherings with colleagues, as well as both virtual and in-person think tanks.

In all, we determined seven key findings from our year-long study. Some corroborate past studies—such as the growing need to address distractions and multitasking. At the same time, others contribute new elements to discussions on mental health. Here are a few key insights from our report:

1. The brain can be trained.

Our study showed a statistically significant increase in brain health index for individuals who went through the brain health training.1 Those that completed the core cognitive training had a higher average than those that did not.

2. Managing distractions is a key challenge for focused work in the office.

The office isn’t only for collaboration—workers need spaces deliberately designed for focus work. Acoustics and a lack of environmental control consistently ranked lowest in satisfaction among design elements.

3. Multitasking is related to reduced effectiveness and increased burnout.

43% of our study’s participants said they frequently multitask—a bad habit related to a host of issues, including burnout. Our workstations are also multitasking alongside us.

4. Where we work matters, and using a range of spaces helps.

Creating a range of spaces based on task type or working modality may unlock innovation. We found that when participants used a range of spaces, satisfaction with collaborative work effectiveness in the office was higher.

5. Digital and physical workplace habits need time to develop.

Our satisfaction with individual and collaborative tasks increases with the time we spend in specific locations—we need time to acclimate to our environments for optimum efficiency.

6. Being together in-person is related to improved connection to team and increased opportunities for informal knowledge sharing.

Over the course of our 10-week study, collaborative behaviors increased and perceived connections to one’s team increased.

7. Perceived connections to one’s team are strong, but connection to the community is lagging.

After months or years of remote work, we must continuously evaluate how hybrid work arrangements impact interpersonal relationships across the organization.

By creating workplace affordances, we translated our key findings into strategies for our work environments. Workplace affordances are how we perceive environments to meet our needs. Based on the research, we proposed five primary affordances: focus, exploration & ideation, collaboration & co-creation, rest & reflection, and social connection. Affordances denote the end goal of how users will engage an environment—but they also begin with a question. Consider—how does the workplace foster social connection and community building? Or, how does our workplace afford us the ability to focus?

We then identified three fundamental habits underpinning a workplace designed for brain health—these are our workplace ABCs. First, the intent of a task must be aligned with the chosen environment. Based on the work an employee must accomplish, they must leverage the unique digital and physical affordances available to them. We also identified that workers need balance throughout the workday. Balanced habits are about intentional variability: working in different modalities and accessing a diversity of spaces designed to meet those needs. Finally, connection is critical to the workplace for brain health. This means connecting with others to boost a sense of belonging and provide a sense of purpose. Relating to how we align what we do with where we work and finding balance, connection also means equipping workers with the autonomy to choose and the authority to have control over their environment.

What’s Next?

We’re embracing the experiment: building on what we’ve gathered from our Living Labs and insights that we’ve gleaned from those who participated in our year-long study. We know that we’re not done yet. Our firm’s Flex Work policy is changing based on our learnings. We’re partnering with the Center for BrainHealth to develop a brain healthy workplace certification to encourage brain health practices and build accountability. We’re also focused on how our brain health explorations support unique business needs, so we’re developing a robust business case and toolkit for brain-healthy workplaces that will extend the work from this insights report into actionable real estate tools and measured impact.

Citations: 1 Zientz, J., Spence, J., Chung, S. S. E., Nanda, U., & Chapman, S. B. (in review). Exploring how brain health strategy training informs the future of work. Frontiers in Psychology.

HKS Employees Discuss the Importance of Black Professionals in the AEC Industry

HKS Employees Discuss the Importance of Black Professionals in the AEC Industry

From the days of courageous architecture pioneers Paul Revere Williams and Norma Merrick Sklarek until today, Black professionals have long made significant contributions to the Architecture and Design industry. But for many of them, being a Black person in the field — whether as an architect, designer, engineer, or other professional — brings about unique challenges.

As part of HKS’ Black History Month celebration, three of our Black colleagues — Michael Pruitt, Shantee Blain, and Chandler Funderburg — discuss their thoughts on what it means to them to be a Black professional in the AEC industry, and why they believe that’s important.

Michael Pruitt

Design Professional in Technical Resources Group/Quality Management
Number of years in the industry: 25
Number of years at HKS: 17

It is extremely important to me to be a Black man with a career in architecture because it gives me the opportunity to show young Black boys and girls who look like me that there are many more careers that they can choose in life other than sports and entertainment. I grew up in the small Northeast Texas town of Clarksville. One disadvantage of growing up in a small town that is two hours away from the nearest major city is that I was never exposed or introduced to a lot of different career choices, and especially not architecture. Without proper resources and guidance, it has made my career journey a little harder than many of my colleagues. I sincerely feel that my purpose is to be a good example and inspiration for Black children who may have no idea what architecture is, and also let them know of the various possibilities and career opportunities that are available in our field.

A good friend of mine was a schoolteacher in a predominantly Black elementary school in Lancaster, TX, and each year she would invite me to present during the school’s career day. I participated in several of the events and they were something that I looked forward to each year. Our HKS marketing department would provide me with a projector along with a cd containing slideshows and videos of the many different projects the firm has designed over the years. It was always amazing to see the children’s faces light up as they watched those videos. The questions that they asked, and the newfound curiosity that they displayed, were priceless. Those interactions that I had with them are the exact reasons why I love what I do, and they are also the reasons why, again, it is so important to me to be a Black man with a career in architecture.

Shantee Blain, AIA

Washington, DC Office Director/Vice President
Number of years in the industry: 18+
Number of years at HKS: 18+

Being a Black Architect…

…means fulfilling a promise to my dad that I would be a great architect, one he would have wanted to collaborate with on the construction sites he managed. He told me, “I’ve worked with some bad architects, Shantee. Couldn’t answer questions. Wouldn’t collaborate. Hell, some couldn’t read their own drawings. If you’re going to be an architect, Shantee, be a great architect.”

My uncle was an architect. He taught me that a construction drawing is a work of art.

My grandfather was a master builder. He taught me to take pride in my work.

Being a Black architect means continuing a family tradition, setting an example for the next generation and taking a vested interest in another’s story and supporting them.

Being a Black architect means never thinking about being a Black architect until asked to. Or until you’re identified specifically for being Black. I wasn’t taught to be a Black architect, but to be an architect. The education I received at my HBCU, Florida A&M University, wasn’t for a future Black architect, but for a future architect.

Being a Black architect means sometimes being seen for the color of your skin before your ability or the position you hold.

Being a Black Architect means instead of measure twice, cut once, one must think twice before speaking once. Think about your tone. Think about your words. Speak calmly. Think about your audience. Think about perception. Speak safely. [Repeat]

Being a Black architect means finding your mantra; “Don’t apologize for your passion, lest you seem apologetic. Don’t apologize for correcting someone, lest you seem compliant. Don’t apologize for wanting more, lest someone forget your worth.”

Being Shantee, architect means being passionate about each project, feeling excited about the art of the drawings, and empowering the next generation of future architects.

Chandler Funderburg

Knowledge Manager with GKS and Structural Engineer
Number of years in the industry: 5
Number of years at HKS: 5

Representation has always been important, not just now. Much of America’s historic architecture exists because of the unpaid, unacknowledged labor of Black Americans, both enslaved and free. And yet we have been systematically barred from access to spaces where our ingenuity could flourish, leading to the exclusion of Black people from strategic involvement in the decisions that impact our communities. 

To change course, we must overcompensate for the lack of diversity in this profession. The myth of meritocracy and the belief that diverse populations just ‘haven’t worked their way up yet’ has contributed to the exclusion of Black professionals for far too long. Look around in your important decision-making meetings and ask yourself how many Black people are sitting at the table with you. 

Without intentionally elevating Black and other People of Color (POC) voices in architecture, we will inevitably miss the opportunity for innovation and improvement — in our design work, processes, and office cultures. Rather than asking Black people to prove or explain that their voices add value, let’s ask our leaders and non-POC colleagues how they can promote Black input in spaces where it is notoriously onerous to be heard. 

HKS has zero Black individuals on the executive committee, four Black Principals, and one Black Partner. With our emphasis on being industry leaders and influencers, we should strive to be the exception. No more obscure ideas, initiatives, or sentiments — we need zealous participation in changing the landscape of the profession, and only then can we attain the level of unparalleled design that we are capable of reaching.

HKS Celebrates Outstanding Team Members with Annual Awards

HKS Celebrates Outstanding Team Members with Annual Awards

Each year, HKS recognizes its people and projects during the firm’s annual Year-End Celebration Event. This festive event is attended virtually by employees in all 26 HKS offices worldwide. With “office shout-out” videos, contests, and cash prizes, the culmination of the Celebration is the individual and team awards.

These awards — seven individual and three team — represent different aspects of our firm, from architecture and interior design to sustainability and justice, equity, and inclusion. The awards are also peer-nominated, so anyone in the 1,600-person firm can be recognized regardless of tenure or location. Each category’s submissions are then reviewed by a jury that reviews, debates, and selects the winner, who is announced to the firm during the Celebration event.

Congratulations to HKS’ 2022 Annual Award winners:

Individual Awards

Excellence in Interiors: The Excellence in Interior Design award honors an individual who has contributed to the growth and prominence of the Interior Design practice at HKS. This person is not only a gifted designer but also a trusted advisor to clients, mentor to staff and recognized industry leader.

Sarah Clair, Sr. Interior Designer in Richmond, advanced and developed Interiors’ Revit families and libraries to maximize the team’s efficiency, reduce errors, and elevate the quality of design and drawings. In addition to managing the onboarding of our interior designers, she is the Interiors Sector liaison between Practice Technology and Quality Control. Additionally, she leads the All Interiors monthly meetings, which celebrate our design successes and promote sustainability within the firm.

Fierce Advocate: The Fierce Advocate promotes and encourages justice, equity, diversity and inclusion in all they do. Leading with empathy, vulnerability and authenticity, this person fosters belonging within our firm and beyond.

Courtney Krause, Architect in Detroit, continuously looks for ways to engage multiple unique viewpoints and encourages her colleagues to do the same. As an office J.E.D.I. champion, Courtney is a key member of her studio and contributes to its culture of psychological safety and trust. Courtney initiated a Month of Service partnership with Living and Learning Enrichment in Detroit, which helps participants with disabilities achieve their goals through therapeutic, work-based, community engagement. Advocating for her community is part of her character, and her impact is present at HKS and beyond.

Ashli Hall, Sr. Communications Project Manager in Dallas, has worked tirelessly to support and advocate for others through the J.E.D.I. program since its inception. She manages the execution of the Limitless Panel Series and also coordinates the xBE Partnership Program. She also helped lead the J.E.D.I. Council and engaged with the K-12 Outreach Chairs to support programs like Girls, Inc. Her selflessness and dedication are often behind-the-scenes, but the impact of her work speaks for itself. 

Fire in the Belly: With guts and grit, the Fire in the Belly has the inner drive and determination to fulfill our strategic pillars. This person is emotionally invested in our business and ardently dedicated to leading with knowledge, advising with influence and designing for outcomes.

Manzer Mirkar, Sr. Project Architect in Los Angeles, fulfills HKS’ strategic pillars through his dedication to his projects, initiatives, and mentorship. An invaluable member of the Venues group, his ability to take design to fabrication has infused his projects with innovative elements. He advises with influence by mentoring individuals, his team, VPEC, multiple students at local universities, and staff in the L.A. Office. He designs for outcomes, infusing his Research Champions knowledge throughout his projects and initiatives. He has dedicated countless hours to leading his office, and his drive to improve the firm and to mentor others does not go unnoticed. Manzer demonstrates his passion by putting the project above himself, but more importantly, places his peers and the junior staff above all else.

Insatiable Innovator: If creativity is thinking of new ways to solve old problems, innovation is putting those ideas into real action. The Insatiable Innovator challenges the status quo by fostering a safe place for discovering breakthrough solutions that will solve the problems of tomorrow.

A Sustainable Design Professional in Orlando working with the Design Green team, Sammy Shams consistently searches for new opportunities to incorporate sustainable design principles into projects across the firm. His work with influential clients such as Cleveland Clinic and Baptist South Florida strengthened those relationships and led to more sustainable solutions. He was instrumental in developing the HKS Resiliency+ toolkit, adopted by clients and AIA National as a primer on combating climate change and focusing on resiliency planning. The AIA adoption of the toolkit will allow firms worldwide to benefit from his team’s thought leadership and expertise.

Masterful Mentor: First and foremost, the Masterful Mentor is driven by its passion for helping others achieve their professional goals. A trusted confidant, supportive coach and enthusiastic advocate, the Masterful Mentor guides their colleagues, as well as the next generation of leaders, to succeed along their career paths. ​​​​​​​

Aimee Middleton, Sr. Project Architect in Atlanta, creates space to share knowledge, ask questions, and grow as an office, regardless of where team members are in their tenure within the profession. Her ability to define and create avenues for mentorship and learning in the day-to- day make her an exemplar for our firm. She is always willing to share her time, attention, and experience and has a genuine gift for engaging and exciting others with new learning opportunities. As one nominee wrote: “I’ve heard her called the best PA in all of HKS. Not only does she excel at her job in the role of serving clients, but she’s also an incredible mentor to those around her at HKS.”

Whole Architect: The Whole Architect takes ownership of the entire project to lead all stakeholders to success. A well-rounded thinker, this person owns the project from start to finish, collaborates with clients and partners to overcome challenges, leads with knowledge and delivers results. 

Kerry Bennett, Sr. Project Architect in Raleigh, is the epitome of The Whole Architect. She is committed to the entire project, client, and design excellence through meaningful collaboration as a devoted colleague. Her attention to detail, project organization, passion for success, and empathetic leadership makes her a trusted advisor for our clients. Kerry knows how to manage diverse project teams with various needs and experience levels and is always accessible, approachable, and helpful. Amidst the chaos, challenges, and opportunities, she always finds common ground and solutions to deliver an exceptional product to our clients and end-users.

Unsung Hero: Valuing their purpose, the Unsung Hero makes it happen behind the scenes. The person is the consummate team player, embraces accountability, and can be counted on to deliver under circumstances.

Oscar Angulo, Project Coordinator in Dallas, is known within the firm for his grounded knowledge and insight which help maximize creativity and deliver projects of the highest quality. He leads with humility, provides mentorship organically, and is a joy to have on a project team. Oscar is the consummate professional and every project is improved by his involvement. Even under tight deadlines, he provides a listening ear, a willingness to help others, and still manages to get the job done. Most importantly, he teaches the “why” behind things- why details are constructed a particular way, why sheets are set up the way they are, and why something works or doesn’t work. He promotes learning as a process rather than just the end result, setting up those less experienced for success.

Team Awards

Integrator Extraordinaire: This team’s superpower is its ability to connect the dots across our firm. The Integrator Extraordinaire leverages all of HKS to extract value for our practice, our clients and our communities. To the Integrator Extraordinaire, 1+1=3.

Federal Government Team

Bree Beal

Brent Wilson

Gene Corrigan

Jay Waters

Jim Whitaker

Kevin Sparks

Sarah Gray

This team of seven individuals lives and breathes the vision set forth by HKS with Limitless Thinking and our mission to support our federal government agencies with design excellence, committed leadership, and superior project management. ​By connecting the dots with the right personnel for the type of work, the Government Team crosses all sectors, service lines, and global offices to deliver outstanding and award-winning projects for our clients. ​From P3 to Design-Build to Integrated Delivery, the Government Team serves as advisers from the pursuit, start, concept to completion, working together with our HKS sectors and teaming partners.

Light Footprint:The Light Footprint team considers the impact of their work on people and the environment. This team’s unwavering pursuit of environmental sustainability inspires all of us to design a greener and more resilient world. 

Chicago Health, University of Wisconsin Eastpark Medical Center Team

Alina Chelaidite

Amber Wirth

Amy Kerkman

Arek Mazurek

Briana Pina

Carlos Barillas

Clint Nash

Colby Dearman 

Courtney Kraus

Craig Rader

Deborah Wingler

Gabby Pearson

Janhvi Jakkal

Josh Boggs

Joyce Sanchez

Kendra Price

Neetika Wahi

Nick Savage

Parsa Aghaei

Rupert Brown

Sandra Christian

Sarah Kleber

Scott Martin

Steve Jacobson

Steve Stroman

Tommy Zakrzewski

Tyrone Loper

Victor Valadez Gonzalez

As an academic institution, University of Wisconsin maintains progressive sustainability commitments and goals. ​At the beginning of this large, 365,000 square foot complex project, the team conducted a visioning session and nature of place process to set goals and align with the client. In all cases, the team has been able to advocate for and deliver upon the promised goals, as well as significantly reducing the project’s carbon footprint.

Starship Enterprise: The Starship Enterprise celebrates an Enterprise team that supports our vision through its limitless thinking. A valued advisor to leadership, this team helps to pioneer a course for us to boldly go where no firm has gone before. ​

Marketing Communications Team

Abby Fine

Amy Eagle

Ann Franks

Ann McGonigle Kifer

Annabeth Mohon

Apryl Dailey

Ashli Hall

Benjamin Robinson

Brenda Vizcarra

Caroline Casper

Chasa Toliver-Leger

Chelsea Watkins

Christie Ehrhart

Claire Sun

Danielle Celmer

Daryl Shields

Ellen Gao

Ellen Giles 

Francesca Rossi

Haley Ellis

Hannah Jaggers

James Frisbie 

Jamie Seessel

Jeanette Dvorak

Jennifer Stewart

Julie Obiala

Karen Funke Ganshirt

Kathleen O’Donnell

Kathryn Ward

Katie Carnival

Katy Dabbert

Kevin Sparks

Krista Corson

Lauren Marshall

Lauri Wilkins

Leah Ray

Leanne Doore

Louis Adams 

Maggie Dingwell

Mandy Flynn

Mary Catherine Smith

Mary Potter

Megan Finn

Megan Quain

Mekenzie McIntire

Michael Weekley 

Molly Mueller

Rachel Benavides

Selwyn Crawford

Shalmir Johnston

Shannon Simon

Shawn Sunderland

Shelley Shaffer

Sriraksha Ragunathan

Stephanie Butzke

​The members of the HKS MarCom studio meld their collective skills to provide unique storytelling opportunities for our people, projects, and firm. ​Through external and internal communications, client outreach, and pursuit development that brings in new work, they innovate, advise and integrate with each practice, region, service line, and enterprise group to support and communicate the firm’s key messages. 

“We could not accomplish our impactful, world-changing work without the brilliance and innovation of our people, and these award winners are leading that charge,” HKS President and CEO Dan Noble said. “I look forward to a bright future for our firm with this next generation of leaders at the helm.”

HKS is so thankful for each of its team members and the impact they have on our colleagues, our clients, and our firm. Congratulations to all of this year’s winners, and here’s to an outstanding 2023.

HKS Celebrates Innovative and Impactful Design With 2022 Top Projects

HKS Celebrates Innovative and Impactful Design With 2022 Top Projects

A former dump site for roofing shingles. An Arizona hospital geared to serve its surrounding Native American population. A sports stadium inspired by a traditional Chinese art form.

Those are among the winners of the 2022 HKS Top Projects Awards. The awards — now in their seventh year — celebrate some of the global design firm’s most innovative and impactful work.

Only HKS projects that opened in 2022, are works in progress, or are current research initiatives are eligible for the Top Projects honors, which recognize projects for exhibiting the highest integration of beauty and performance, pushing the boundaries of innovation and changing the world for the better.

Top Projects are judged for their beauty, proportion, materiality and overall expression, as well as their adherence to the principles for sustainable, resilient and inclusive design supported by the American Institute of Architects’ AIA Framework for Design Excellence.

The AIA Framework is aligned with the values of HKS, said Tony Montalto, Chief Design Officer and a Principal at the firm. Basing the Top Projects program on the principles expressed by that framework helps HKS designers communicate those values and “helps us better focus on what matters most to us,” he said. “We want our projects to impact people’s lives in a positive way.”

“We want our projects to impact people’s lives in a positive way.”

This year’s Top Projects demonstrate a variety of scales, sectors and locales. The four designs selected for honor awards include a neighborhood park to help residents of Dallas’ Floral Farms neighborhood reclaim their community after years of environmental injustice; a medical campus meant to express the culture, spirit and Navajo heritage of Flagstaff, Arizona; and a state-of-the-art venue for international sporting events in Chengdu, China, that references an indigenous artform throughout its design. The fourth winning design is for a major U.S. sporting venue that cannot be publicly identified now because of a confidentiality agreement.

An external jury selected the winning projects from a group of 20 finalists representing each of HKS’ practice areas. A diverse panel of seven distinguished guests with expertise in a range of design and construction fields served as jurists: Amanda Kaleps, Managing Principal, Wolcott Architecture; David Staczek​​​​​​​, ​​​​​​​Principal and Senior Designer, ZGF Architects; Joey Shimoda, Co-founder, Shimoda Design Group; Karen Robichaud, ​​​​​​​Founder, Karen Robichaud Strategy + Communications; Nicholas Holt, Founder, Holt Architects; Thór Jónsson, Global Director of Design and Construction, Warner Bros. Entertainment; and Tonya Bonczak, Director, Strategic Sourcing – Construction, Henry Ford Health.

The judges commended all 20 finalists on the compelling narratives and videos they submitted about their projects. “The videos were extremely helpful” in expressing project goals and outcomes, said Kaleps.

What set the winners apart was “detailed information across the board” that helped judges “connect better with these projects,” Jónsson said. “Specific measures, specific outcomes, specific aspirations” put these projects a step above and made them worth recognition, Holt added.

Presenting work for judging by outside experts “results in more meaningful projects” throughout the firm, throughout the year, Montalto said. “Every time we have a conversation around our work and appreciate other peoples’ opinions, it will lead to better understanding.”

HKS’ Top Projects 2022:

Park for Floral Farms

The Floral Farms neighborhood was founded in South Dallas around the 1950s. The neighborhood is home to some of Dallas’s most important flower nurseries and the origins of the Black Rodeo. Many of the Black and Latino families living in Floral Farms have been there for generations.

Through self-advocacy and partnerships with area nonprofits, the neighbors united to fight successfully for the removal from their neighborhood of Shingle Mountain – an illegal dumping ground of shingles that grew to be over six stories tall. HKS designers partnered with the neighborhood team through the firm’s Citizen HKS public-interest design initiative to help bring life to the neighbors’ dream of having a communal park to heal, gather and play.

The park design honors the neighbors’ vision with safe walking trails and sports fields where people can decompress, a playground and splash pad for children to play and a community garden. A symbolic hill of soft green grass rises to create a reminder of the Floral Farm residents’ slogan: Together, we can move mountains.

Northern Arizona Healthcare Flagstaff, Arizona, Campus

This tertiary medical center and ambulatory care clinic, in design for Northern Arizona Healthcare Medical Group, will anchor a mixed-use development and is intended to serve as a health and wellness destination in Flagstaff. The design team is creating a Health Village that expresses the culture and spirit of the community, including the local Navajo population.

The project considers characteristics of the site – a relatively untouched greenfield of mature Ponderosa Pine trees – in order to connect authentically to both the natural setting and the history and community of Flagstaff.

Health care staffing is a major driver for the building design and operational planning. The proposed service lines and departmental planning are designed to create an environment of excellence that will help attract and retain top talent.

Chengdu Phoenix Hill Sports Park

Chengdu Phoenix Hill Sports Park was recognized as an HKS Top Project in 2018, when the project was in design. Opened in 2022, the sports park is a state-of-the art venue for major global sporting events and a public place where the local community can gather throughout the year.

The design includes a comprehensive master plan to create a sports-centered district with public spaces focused on diverse experiences, a 60,000-seat soccer stadium and a 18,000-seat basketball arena. To give depth and meaning to the work, the design is inspired by Imperial Embroidery, an art form that originated in Chengdu. Nature and the existing river are woven into the design to create a sports park and urban forest that enhance the connection to the surrounding community.

The project is designed with sports as the driver, with a diverse mix of uses (office, hotel, retail, residential, recreation) to create a sustainable community and balance the investment.

How First-Class Collegiate Sports Facilities Fuel Winning Teams

How First-Class Collegiate Sports Facilities Fuel Winning Teams

During his 44-year career at Texas Christian University (TCU), T. Ross Bailey oversaw $650 million in construction of athletic facilities at the Fort Worth university. Those shiny new structures, Bailey said, have helped propel the Horned Frogs’ recent on-field success, including this year with the school’s first trip to the College Football Playoffs.

“As we saw facilities grow, we’ve seen athletics grow, whether it be conference football championships, Bowl games, or four straight trips to the College World Series,” said Bailey, retired Senior Associate Director of Athletics at TCU. “That growth of success on the fields, on the courts, in the arena, goes right along with the growth of athletic facilities.”

For college athletics leaders such as Bailey, who still works with TCU Athletics as a consultant, there is little doubt in their minds that first-class facilities translate into victories and championships. They help boost recruiting, practice and game performance, and attracting financial contributions from alumni and other supporters.

HKS has a long history of working with colleges and universities across the country to design and develop top-notch stadiums, arenas, natatoriums and other athletic facilities. In addition to the firm’s partnership with Bailey and TCU, it has ongoing projects at the Universities of Mississippi, Georgia, Western Kentucky, the Air Force Academy and several others.

“Spaces help define us,” said Meggie Meidlinger, an HKS Project Architect. “For collegiate athletes, if you are in a space centered around excellence – excellence of training, excellence of performance, excellence in education, excellence in team camaraderie and support for your school, then that just pushes you out of the gate and onto the field for better player performance.”

Meidlinger, a pitcher on the USA Women’s National Baseball Team, is one of several current and former athletes at HKS who design athletic facilities. She noted that one key to athletic success is to practice like you play. “How you perform on the field is a grand summary of all the little things you do throughout your day to train and practice for the main event,” she said.

Rise to Prominence

Back at TCU, the television broadcast of the team’s last home game of the seasonat the school’s 50,000-seat Amon G. Carter Stadium reached a reported 4.34 million viewers. Recent updates at the historic stadium are the result of a nearly 15-year, multiphase project by the university and HKS to revitalize TCU’s practice and game environments.

“It’s been a really wonderful project, because it coincided with TCU football’s rise to real prominence,” said David Skaggs, HKS Architect and Principal.

Originally a member of the now-defunct Southwest Conference, TCU was invited to join the Big 12 Conference in 2012. “Facilities development was part of why the Big 12 was interested in TCU,” said Bailey. Not only were the university’s sports programs investing in new facilities, “they were filling them,” he said.

But long before those stadium or arena seats are filled with adoring fans, the athletes, coaches, and staff must put in hours of planning, preparation and perseverance. HKS designers are a big part of those pre-game, out-of-the-spotlight processes as well.

Fred Ortiz, Global Practice Director of HKS’ Sports & Entertainment practice and a Principal at the firm, said well-designed facilities help athletes to better prepare, perform and recover.

“There’s a flow to that,” said Ortiz, a former football player at the University of Texas at Arlington. Properly laying out spaces for activities like nourishment, weight training and hydrotherapy “creates those touchpoints that allow the student-athletes and the coaching staff to work in a very efficient and effective way,” he said.

Efficiency is incredibly important for collegiate athletic programs, said Mike Drye, Director of HKS’ Richmond, Virginia, office and a Principal at the firm. The NCAA limits student-athletes’ daily and weekly participation in what the association terms “countable athletically related activities” (CARA), so an athlete’s every minute is valuable.

Drye noted that one advantage of indoor facilities is that they allow teams to avoid weather delays during practices. Virginia Tech Beamer-Lawson Indoor Practice Facility, designed by HKS, and Virginia Military Institute Indoor Training Facility, designed by HKS in association with Richmond-based Commonwealth Architects, are two such examples.

“You see a lightning strike, you don’t have to go into your locker room and wait for it to pass. You just move practice into the indoor facility and keep practicing, so you lose five minutes, not 20,” Drye said.

Indoor training facilities provide collegiate sports teams a range of training opportunities. Pictured: Virginia Military Institute Corps Physical Training Facility in Lexington, VA

Supporting the Whole Athlete

In addition, the more time that streamlined facility designs can give back to a player, the more a sports program is “enhancing the whole person: mind, body, spirit,” said Ortiz.

HKS embarked on a research project in 2021 to learn more about leveraging the built environment to enhance athletic performance, recovery and well-being. An interdisciplinary team including experts from HKS’ Sports & Entertainment and Health practices, and the firm’s Advisory Services group, identified five characteristics of facilities designed support the whole athlete. Such facilities are:

College “athletes are on all the time,” said Drye, a member of the research team. “They finish practice and they run back to class. Having spaces that prioritize the entire health and well-being of athletes…is really important.”

This approach to facility design can include details as fine as installing circadian lighting, which mimics the progression of sunlight throughout the day. Circadian lighting is designed to help regulate individuals’ sleep/wake cycles, so they rest better at night and are more alert during the day – an especially useful feature when players return to a facility late at night from an away game or meet.

Spaces for studying, tutoring, socializing or receiving mental health care “speak to the well-being of athletes on many levels,” Skaggs said. “Athletic departments realize they need to provide these kinds of environments to attract the top-flight student-athletes to their programs.”

Energy and Excitement

Collegiate sports facilities can also impact athletic performance by delivering an extraordinary experience for alumni and other fans.

“When you have a stadium that’s jam packed and it’s loud, that just hypes you up more for your playing experience,” said Meidlinger.

“You want to play for any crowd with energy and excitement,” added Michelle Stevenson, HKS Senior Project Architect and Principal. Stevenson is a former Rice University soccer player who is part of the HKS effort to design a new women’s soccer stadium at the University of Mississippi.

Amon G. Carter Stadium at Texas Christian University in Fort Worth is designed to elevate the fan experience.

She noted that there are several details involved in designing spaces for an elevated fan experience, including lighting, acoustics, restrooms, food service (including local favorites), site lines that work for a variety of events, patron flow and life safety measures.

“These are table stakes,” when it comes to designing collegiate sports facilities, Stevenson said, adding that those facilities must also be “steeped in the tradition of the school.”

This requires an understanding on the part of the design team of, for example, the traditional location of the student section or pep band. Seating can then be designed to ensure that other fans’ views aren’t obstructed by tubas or students who stand and cheer throughout the game.

Designing Beyond Gameday

Well-designed facilities also tailor the game-day experience for different types of fans.

“It’s not all seats,” says Meidlinger. For example, she said that HKS’ latest baseball stadium designs include areas for fans down the left field line, standing room only areas near the home and visitors’ bullpens, and priority seating.

“You’re bringing in everyone who wants to see a game – not just one group of people, but those who want to sit and watch every inning, those who want to talk and hang out and those who want to be loud and annoy the visiting team,” said Meidlinger, who is part of the design team working on a new baseball stadium for the University of Georgia.

And exceptional fan experiences reverberate beyond gameday.

“Stadiums today stand for something, have a personality and become iconic designs for players and fans,” said Meena Krenek, HKS’s Global Practice Director of Venues Interiors and a Principal at the firm. “We are always expressing a team’s brand and emotion in unique ways, so fans can find greater connection to the team and their values,” she said.

“Stadiums today stand for something, have a personality and become iconic designs for players and fans.”

Collegiate athletic facilities enhance a community by serving as venues for collective experiences, both for the campus and the local community around it. Bailey noted that as TCU sports programs rose in prominence, the school’s enrollment also increased.

“And I’ll tell you, man, all of that helps Fort Worth grow,” Bailey said, adding that with Amon G. Carter Stadium, the goal was “not just to build another football stadium. Our goal was to build a destination spot for our fans and alumni.”

Clark Shellhorse

Case Studies

Advancing Mental Health Care Through Design: Common Ground from Uncommon Conversations

Advancing Mental Health Care Through Design: Common Ground from Uncommon Conversations

Lauren Kennedy West remembers. She remembers being brought in handcuffs from her psychiatrist’s office and restrained to a metal gurney alone, stripped naked and visible to other patients. The trauma happened to her when she was hospitalized during a mental health crisis.

West relayed this story in a keynote address to a two-day Mental and Behavioral Health Think Tank hosted by the HKS Health practice earlier this year. HKS invited West, a Canadian social worker and creator of the popular YouTube channel Living Well with Schizophrenia, to share her insights on the mental health system with our team of researchers, medical planners and designers and a diverse array of mental health stakeholders. We gathered the group of more than 20 experts in education, health care, the judicial system, and nonprofits that serve people experiencing homelessness to learn about the state of the mental health system and brainstorm strategies for improvement.

As West and other Think Tank participants made clear, the mental and behavioral health system in its current form is broken. We heard a common theme in her story and that of others that there is a lack of community understanding about mental health and a lack of connection that contributes to stigmas in various forms. This is in addition to a system that is difficult to navigate and rife with obstacles to accessing care, funding and reimbursement.

West said her terrifying hospital ordeal intensified one of her symptoms – a distrust of the medical system – but a compassionate nurse regained her trust and helped put her on a path to improved health and well-being. Her story illustrates how environments for care deeply impact how people feel about themselves and the competence and consideration of their care team moving forward.

Promising Practices

Three major themes arose from our Think Tank conversations:

Design can play a key role in all three themes. By creating welcoming spaces throughout the community to provide a full spectrum of mental and behavioral health care services, designers can help build connections between people, empower patients to choose care paths that meet their needs and advance innovative care.

Commonplace Resiliency 

Como Community Center is a bright, cheerful, light-filled building where residents of Fort Worth’s Como neighborhood gather to talk, play, nurture friendships and uphold neighborhood traditions. Establishing touchpoints for mental and behavioral health in buildings like this – including schools, libraries, community centers and clinics – could substantially support public health and strengthen social connections. Making environments for mental and behavioral health care more commonplace could help reduce the associated stigma, generating instead a more universal sense of belonging. It would also help distribute resources to a wider array of individuals, families and concerned community members, so that they can advocate more successfully for themselves and people they care about.

Regardless of where people are on their personal journey to mental health and well-being, a warm, familiar environment can help put them at ease and encourage them to be more receptive to care. Acoustical surfaces and softer materials create a calming effect, and the strategic use of textural features can provide a soothing sensory experience for some individuals. Culturally relevant details are meaningful to achieving a friendly, empathetic atmosphere conducive to advancing mental and behavioral health care.

Culturally relevant details and pops of bright color create a positive, welcome atmosphere at Como Community Center in Fort Worth.

Biophilic design leverages the innate human connection to the natural world to promote health and well-being. Biophilic design principles include soft natural forms, greenery, daylight, views and access to courtyards, natural materials such as wood and stone, and color palettes, patterns and artwork inspired by nature. INTEGRIS Arcadia Trails Center for Addiction Recovery in Edmond, Oklahoma, for example, features warm natural wood and stone to provide a homelike atmosphere. Daylight and nature imagery bring a sense of peace to Zev Yaroslavsky Family Support Center, a Los Angeles center for counseling, child support, mental health and public health services.

Color theory demonstrates that certain colors evoke certain emotions. Pops of bright color, generally without deep gray or black undertones, enliven a space and appear happy. Neutral backgrounds can allow individuals to personalize a space through artwork, different lighting hues and similar colorful design elements. Spaces that allow for personalization, choice and control over one’s environment help uphold individual dignity and promote autonomy.

Natural wood and stone lend a homelike feel to INTEGRIS Arcadia Trails Center for Addiction Recovery in Edmond, Oklahoma.

Empowering Self-Advocacy

The right to refuse treatment can be a barrier to healing. Empowering self-advocacy and ownership of care leads to greater success in the realization of personal health goals. West and other experts at the Think Tank noted that patients often feel powerless in directing their care; however, gaining a sense of control is essential to healing. Based on her experience, West advocates for correcting the power imbalance between patients and caregivers to enable people to “take the helm” of their own care journey.

By offering seating options, variable lighting, places to decompress, opportunities to engage in a variety of activities or differing degrees of social interaction, designs can help foster a sense of empowerment. This is demonstrated in the design of Smithfield Elementary School in North Richland Hills, Texas, where zones for activity, play and respite empower students to discover, play and take breaks according to their individual comfort levels. The Sensory Well-Being Hub at Lane Tech College Prep High School in Chicago provides a range of soothing and lively activities to allow students to calm down and refocus on their own terms.

Designing flexible spaces for mental and behavioral health care into education facilities could aid in early intervention and help prevent mental health issues from escalating. School design should consider how to enable strategies to increase mental health equity and connect students and families to support, such as incorporating mandatory counselling as part of the grade school experience and integrating mental health first aid into the regular curriculum.

Integrating the health care campus into the broader community would help create an extended support network to ease challenges to navigating the care continuum. Environments of care within this extended network might include, for example, resource centers to assist parents and other caregivers in understanding their loved one’s condition and determining when to seek help.

The design of hospitals, pediatric health centers and primary care clinics can support patients, families and caregivers by incorporating flex space that can be used for individual or group care, professional development or family health education, such as instruction on how to care for a child with mental health needs. Nurse stations designed to promote interactions between caregivers and patients can lay the groundwork for trusting relationships. Comfortable places for grief or respite provide health care staff and family members spaces to retreat and recharge, so that they may continue to nurture others.

Seeing the Whole Person

West said her care journey has included a misdiagnosis, hurried triage, lack of follow-up care, side effects of medication and agonizing relapses. A disjointed care plan that responded primarily to crises let her down repeatedly. Treatment that fails to see the whole person is ineffective. Environments of care must consider the complete physical, mental and socioeconomic needs of vulnerable people.

In the geriatric community, for instance, the physical decline that accompanies aging can compound mental health issues. Supportive environments designed to promote social engagement and purpose can transform elder care.

For unsheltered individuals, access to basic needs like food, water and shelter is empowering. Spaces designed to promote relationships and supportive community can also help meet higher-level psychological needs, such as belonging and esteem. At True Worth Place, a Fort Worth day center for people experiencing homelessness, a courtyard, roof deck dining, comfortable seating options and other thoughtful design details help create a sense of community.

HKS Think Tank participant Dr. Emily Spence is Associate Dean for Community Engagement and Health Equity at the University of North Texas Health Science Center at Fort Worth. She notes that people who have been traumatized or who are experiencing other mental and behavioral health issues “are struggling with something that feels outside their control.” Environments designed to increase people’s sense of control can help build autonomy, which can have a therapeutic effect, Spence said.

Informal seating areas at True Worth Place in Fort Worth encourage people to socialize and are useful design tools for building community and self-worth.

According to Spence, stressful or triggering environments produce physiological reactions that can cause the logical and reasoning part of the brain to shut down. “When people are in that place, they don’t have logical reasoning abilities. If you’re offering care, their brain isn’t operating in a way that can even hear or receive it,” she said.

Environments designed to provide peace, tranquility and relief from stress “bring people to a place where they are more ready to engage in reflective dialogue,” she added. “Think about the environment as being something that is part of a person’s healing journey, because it’s giving them a sense of control.”

Why Mass Timber Makes Sense – and Saves Dollars

Why Mass Timber Makes Sense – and Saves Dollars

HKS is a firm committed to exploring new building methods and materials, community health, design excellence and sustainability. That’s why we are a major proponent of the advantages of mass timber construction. Even though mass timber buildings represent only a fraction — less than .000189 percent — of the country’s commercial buildings, there are many reasons why this building type is a smart choice.

While some claim mass timber can be as much as 5 percent less expensive than steel and concrete construction, additional cost savings are possible through shorter construction time of prefabricated panels, less labor required for installation and in lower foundation costs due to less structural weight than in the material itself, which can cost as much or slightly more than concrete per square foot.

Mass timber also sequesters CO2 and its manufacture is far less carbon intensive than either concrete or steel. In addition, mass timber has a high strength-to-weight ratio that allows it to perform well during seismic activity, and its fire resistance properties meet or exceed most code requirements.

Mass Timber Buildings Have Health Benefits

There are also considerable health and aesthetic benefits of mass timber construction.

Research shows a link between exposed wood structural elements and greater workplace satisfaction and productivity. Studies also point to a growing body of evidence that natural materials, plants, natural light and access to nature relieve stress, the underlying cause of many forms of physical and mental illness. Variations in color and texture of wood and its tactile qualities can be both healthful and beautiful.

There are also considerable health and aesthetic benefits of mass timber construction.

Health facilities have been wary of mass timber due to the need for infection control. Because mass timber is engineered, its surface is smooth, free from cracks and knots seen in raw wood. It can also be coated creating a surface that can withstand industrial cleaning agents. Unlike other building materials, it also has reduced off-gassing, which translates into better air quality.

HKS Principal Kirk Teske notes the advantages of bundling underfloor air distribution (UFAD) with mass timber.

“Because UFAD doesn’t mix the air in the occupied zones like traditional forced air systems, it’s healthier,” Teske said. “UFAD also allows you to keep the HVAC ducts, electrical conduits, and data cables under the floor leaving the wood structure exposed. Done correctly, you feature the biophilic aspects of the wood structure with only the sprinkler piping and lighting systems remaining as a part of the ceiling structure.”

Considering the post-pandemic state of the commercial office market, Teske believes this combination would provide that sector with a unique niche offering that is especially attractive to corporate users that value environmental sustainability and healthy alternatives for their employees.

The HKS-designed Colorado Research Exchange will feature a 15,960 sf amenity center constructed with mass timber.

The Flexibility of Wood

Our practice spans a multitude of building types from senior living to commercial mixed use, education to hospitality, health to sports and more. Regardless of the building type, our clients are interested in creating spaces that are highly functional, adaptable, affordable and celebrated by users and the community-at-large.

Mass timber products, which come in a variety of sizes and forms, can help fill the bill. Cross Laminated Timber (CLT), is a wood panel system that uses wood stacked crosswise at a 90-degree angle and glued into place. Its strength, dimensional stability and rigidity make it suitable for use in mid-and high-rise construction. Nail-Laminated Timber (NLT), is dimensional lumber placed on edge with individual laminations fastened with nails or screws.

Dowel-Laminated Timber (DLT), panels are stacked like NLT and friction-fit together with hardwood dowels. Its strength comes from friction of the dowels, so it doesn’t use adhesives, nails or screws making it more sustainable, easier to mill and attractive for exposed structures. Glued-Laminated Timber (Glulam), is a structural engineered wood product commonly used for beams and columns. It allows for long spans of exposed framing as well as curvature.

So, Why Aren’t There More Mass Timber Buildings?

While hailing the energy-saving features of mass timber, some skeptics have expressed concern for deforestation due to wood’s increasing popularity.

“Most of the wood used in mass timber comes from trees that can be sustainably managed through responsible forestry practices,” explained Teske. “With smart design and planning and collaboration with knowledgeable manufacturers and contractors, we can mitigate any possible downside to using wood. A 2014 study stated that using wood as a building-material substitute could save 14%-31% of global CO2 emissions and 12%-19% of global fossil fuel consumption. The positives greatly outweigh any negatives.”

“Most of the wood used in mass timber comes from trees that can be sustainably managed through responsible forestry practices,” explained Teske.

Another reason cited for not using mass timber is that it is not as cost effective as its purported to be. According to Ryan Ganey, HKS Structural Engineer who has worked on several mass timber buildings in the states of Washington and Texas, selecting consultants with experience in mass timber construction can help alleviate cost concerns.

“It’s important to work with a contractor who has had some experience in mass timber to recognize the full benefits,” Ganey said. “Some contractors price mass timber higher because they have not had as much experience with it and they want to cover themselves. But as it becomes more popular, contractors better understand the cost of materials and labor and can price more accurately.”

Another possible reason for not using timber is building codes. But in 2019, the International Code Council (ICC) approved a set of proposals that would allow tall wood buildings as part of the 2021 International Building Code (IBC). If design meets these code requirements, buildings can be built up to 18 stories.

But what about fire safety?

In a fire, heavy timber chars on the outside while retaining strength. That slows combustion and allows occupants to evacuate the building. According to David Barber of Arup, in recent fire testing, a seven-inch wall of CLT lasted three hours and six minutes — one hour longer than code requirements.

A few years ago, the only mass timber manufacturers were in Canada or Europe. Today there are about a dozen scattered across the United States making sourcing easier and further reducing the carbon footprint of the material by eliminating importing and shipping. In addition, mass timber can be beautiful and might make a significant difference in the speed of leasing or sales of commercial, mixed-use and residential space.

As of December 2020, 1,060 commercial mass timber projects had been constructed or were in the design phase across the U.S., according to Woodworks — Wood Products Council. Developers, investors and corporations are embracing the idea that mass timber may give them an edge in the leasing or sale of real estate and in recruiting and retaining top talent. We can’t wait to help them achieve their goals.

What is Brain Health and Why Does it Matter?

What is Brain Health and Why Does it Matter?

As a society, when it comes to our mental health, no matter which way we look at it and regardless of how much we spend on it, WE ARE NOT WELL. 

The World Health Organization (WHO) is clear about the increasing importance mental health plays in achieving global development goals, and one of the United Nation’s 17 Sustainable Development Goals calls it out as a specific target. Depression is one of the leading causes of disability, further highlighting the inseparable link between the mental and physical components of our lives. Suicide is the fourth-leading cause of death among 15-29-year-olds. People with severe mental health conditions die prematurely—as much as two decades early—due to preventable physical conditions.

Well, our brain needs our attention now – not just in terms of mindfulness and stress reduction, but also in terms of playfulness, purposeful engagement and creativity. Design can also help alleviate the problem by giving us agency and control over our environments.

In our society we often invest in physical fitness through a healthy diet and exercise to ward off chronic diseases. Similarly, cognitive fitness and brain healthy practices can block mental health challenges, depression, and dementia. Moreover, new research is emerging that says that there is a close link between our brain health and our cardiovascular health. Our bodies and our brains are connected, but our brain—that physical, pulsating, powerful organ—has been ignored.

We don’t prioritize our mental health and well-being because stigma stands squarely in our way. But that is beginning to change, starting with the phrase, “Brain Health” itself. Numerous campaigns have increasingly started to use the term. For example, in 2021, the Yale School of Medicine started the Brain Health Bootcamp focused on “replacing the term ‘mental health’ with ‘brain health’ to empathize how physical and treatable these conditions are and to destigmatize mental health.”

In some ways, brain health is to mental illness, as physical fitness is to disease. As we struggle to address societal concerns around isolation, loneliness, depression, addiction etc., we have to think hard about keeping our brain healthy, active, and fit. WHO now has an entire section dedicated to brain health described as follows: 

Brain Health is an emerging and growing concept that encompasses neural development, plasticity, functioning, and recovery across the life course. Good brain health is a state in which every individual can realize their own abilities and optimize their cognitive, emotional, psychological, and behavioral functioning to cope with life situations. Numerous interconnected social and biological determinants (incl. genetics) play a role in brain development and brain health from pre-conception through the end of life. These determinants influence the way our brains develop, adapt and respond to stress and adversity, giving way to strategies for both promotion and prevention across the life course.

Our brain needs our attention now in terms of mindfulness and stress reduction, but also in terms of playfulness, purposeful engagement and creativity. How can design help?

Research shows that creativity and play directly help neuroplasticity, as do positive associations. Reframing the stressors in our life to opportunities to problem solve is a simple example of how you can take a mental health challenge and turn it into a brain health enabler.

Can design help with this? Can design give us more agency and control over our environments, so we are not passive receivers of stimuli but active transformers? What is the role of place, process, and technology in exercising brain health? In this new age of computational design and digital/ physical convergence, what if we did not see the digital world as the hotch-potch of distractions that it is, but rather an opportunity to create responsive environments that enrich our lives?

Our work with the Center for Brain Health is teaching us a lot about going back to this ultimate Lego block of the human experience – the human brain. We’re taking this as an opportunity to go through brain health training and exercise brain health strategies in our own practice with the goal to explore how this impacts our experience, creativity, and burnout. Using the talent of our built environment professionals, we’ve also translated these brain health strategies into our own place, process/policy, and technology and started to pilot test some of these spaces and applications with the intention to learn, evolve, and ultimately share with clients. Environments that support brain health have to be enriched environments that meet our physical, sensory, social, and cognitive needs.

Think about why we feel good at a kitchen table, or at a playground, or on a hike. All of these environments have a strong sensory component that give us something to do physically, something to creatively engage with, and something to connect with others socially. One of our living lab offices is creating a haven space, social and collegial hubs, and an intellectual playground and idea theater—some concepts developed from our future of work research—to activate brain health in the workplace. The pilot study will give us greater insight on what design affordances promote and impact brain health.

Building upon the foundation of the human brain, we’re designing eco-systems that help the brain thrive. Because when the brain thrives, so does the body — and so does society.

HKS Expands Experiential Branding Practice Led by Industry Veteran Tony LaPorte

HKS Expands Experiential Branding Practice Led by Industry Veteran Tony LaPorte

Global design leader HKS is expanding the firm’s Experiential Branding practice, led by industry veteran Tony LaPorte.

In a career that has spanned more than 20 years, LaPorte has worked with organizations such as Capital One, Grant Thornton and Kellogg’s to help strengthen their brands.

Experiential Branding uses the built environment to convey a brand’s culture and values.

“Experiential Branding is the intersection of Place and Brand. We’re enabling brands to leverage critical spaces to strategic advantage,” LaPorte said. “This can improve talent recruitment, drive greater sales and elevate employee engagement. It’s all about creating a sense of identity and connection.”  

By layering architectural and interior design elements, organizations can allow the story of their brand to unfold throughout office environments, sales centers, hospitals and universities; this practice can reinforce the brand and improve the experience of workers, guests, patients, students or others who inhabit a space, LaPorte said.

“(Experiential Branding) projects are co-created by architects and interior designers, with the client as a partner throughout the design process,” said Kate Davis, Global Practice Director, Commercial Interiors, HKS. “We’re cultivating a deeper expression of their brand, allowing clients to be more connected to their brand and its value.”

HKS’ Experiential Branding practice can also help place-makers communicate their brands. Real estate developers, restauranteurs and start-up companies are among those who will benefit from brand strategy, brand identity and brand design services.

We’re cultivating a deeper expression of their brand, allowing clients to be more connected to their brand and its value.

HKS’ Experiential Branding service offerings will comprise Environmental Branding, such as experience centers, feature sculptures and wall murals; Branding research and strategy, brand identity, marketing collateral and website design; Signage and Wayfinding interior programs, exterior campus programs and donor walls; and Digital Environments, including interactive experiences and digital content.

Enlarging the HKS Experiential Branding practice augments work initiated by HKS Creative Director of Branding Services, Beau Eaton, for the firm’s Interiors practice. Previous projects include Our Lady of the Lake Children’s Hospital, Baton Rouge; Whole Foods Market South Regional Office, Atlanta; and SoFi Stadium, Inglewood, California.

The move to expand the Experiential Branding practice “complements and completes our services,” said Ana Pinto-Alexander, Global Sector Director, Interiors, HKS.

Why Health Equity in the Built Environment Matters

Why Health Equity in the Built Environment Matters

Inequitable access to health care costs the U.S. $135 billion each year. This is in addition to the nearly unfathomable loss of 3.5 million life years associated with premature deaths. Michael Crawford of Howard University shared that W.K. Kellogg Foundation data during a recent HKS webinar on Health Equity & Access that explored the high price of health inequity.

The webinar was part of the firm’s quarterly Limitless panel series, conversations between HKS leaders and experts in other industries about ideas that influence design, examined through the lens of justice, equity, diversity and inclusion.

For the most recent installment, HKS convened research, nonprofit and health care professionals to discuss equitable access to health care, and the intersection between health equity and the built environment.

Data to Address Health Disparities

Crawford, Associate Dean for Strategy, Outreach & Innovation at Howard’s College of Medicine, opened the webinar with a keynote address on the roles of digital technology and the built environment in addressing health disparities.

He presented information on life expectancy gaps for residents of major U.S. cities. Referencing data for Washington, D.C. zip codes, he said, “Two kids grow up in the same city, five miles apart. One has an expectation to live 27.5 years longer than the other child. How does that instill hope?”

Crawford described efforts by Howard University’s 1867 Health Innovations Project to improve health equity and access through digital health solutions and non-tech solutions for medically underserved communities. A pilot project involving the use of mobile phones to connect with people who have sickle cell disease has shown promising results for medication adherence but has also revealed limiting factors such as insufficient Internet access, he said.

This research, and the experience of dense urban populations during the COVID-19 pandemic, have identified needs for spaces where people can receive care, isolate to reduce disease transmission or access health information on the Internet using mobile technology. Transportation, green space and adequate housing are additional assets for creating health equity.

“These are items we are focusing on…as we think about the architecture community and what role you can play in terms of being able to facilitate greater access to tech solutions, or to build solutions that promote a community health and wellness mindset,” Crawford said.

He emphasized that the most valuable asset is the community itself.

Crawford said that listening to diverse community voices “leads to an equitable health design that can facilitate and promote health and well-being. I think it’s critically important in terms of how we design facilities.”

Understanding Community Needs

HKS Design Researcher and Senior Medical Planner Kate Renner moderated a panel discussion that followed Crawford’s keynote. The panel featured Ginneh P. Baugh, Vice President of Impact & Innovation for Purpose Built Communities, an Atlanta-based nonprofit community development organization; Robert Goodspeed, Associate Professor of Urban and Regional Planning at the Taubman College of Architecture & Planning, University of Michigan; and Kate Sommerfeld, President of the Social Determinants of Health Institute and Vice President of Community Relations and Social Investments for Midwest health system ProMedica.

Like Crawford, the panelists highlighted the importance of community involvement in projects to tackle health equity and access.

Forming a deep history with individuals and listening closely to what they have to say can take time, but provides “incredibly rich data,” said Baugh.

One thing to keep in mind, she said, is, “Who are we designing for?”

Health care spaces, for example, should be sized based on the number of anticipated patients plus the expected support network for people in the community.

“Who’s waiting with you for dialysis, or how many people need to be with that new mom?” Baugh asked.

Other community norms can come into play. Baugh recalled a clinic designed with a small waiting room that had people lined up down the block—but not people from the neighborhood. A community health worker knocking on doors learned local residents did not want to be seen waiting for an appointment outside the clinic.

Sommerfeld said that to design the best community health solutions, public and clinical data should be balanced with “voice and lived experience.”

While cross-sector partnerships with hospitals, universities, government and financial institutions can supplement insights from community members, she said, “make sure that residents are at the forefront.”

Working in partnership with the community can help identify evaluation metrics, strategies and uncertainties for urban planning projects, Goodspeed said.

He described a multi-year collaborative project on mobility that showed the importance of public transit to reaching places like the dialysis clinic or other medical clinics. By interviewing stakeholders and holding public workshops, researchers were able to pinpoint specific locations in the region, which they used to draw new transit maps to serve health care destinations.

Make sure that residents are at the forefront.

Health and the Built Environment

Panelists agreed the built environment provides rich opportunities for innovation in addressing health inequity and access.

“Housing is a health issue,” said Sommerfeld. “We’re seeing more and more payers start to invest in things like affordable housing across the country.”

If a child is in the emergency department many times a month struggling with breathing issues, paying to replace moldy carpet to improve the air quality of the family home is both cost effective and best for the child; evidence is mounting across the country for these types of interventions, Sommerfeld said.

Goodspeed noted the documented relationship between eviction and a host of mental and physical health outcomes. Housing stability is “a fundamental driver to health,” he said.

Families who live at the same address for three years benefit from a ripple of positive health outcomes related to children’s consistent school attendance and family members’ ongoing connections with neighborhood health providers, said Baugh.

Panelists also described how the built environment can improve food access, a key contributor to health equity.

To eliminate a food desert in Toledo, ProMedica’s Social Determinants of Health Institute “took a very bold leap to go ahead and open and operate a grocery store,” said Sommerfeld. The system has now helped five other health care organizations and nonprofits launch grocery stores to provide more equitable access to healthy food.

Baugh mentioned a neighborhood in South Atlanta that has been looking into accessory dwelling units (ADUs), small homes that can be installed in a backyard to provide additional income for residents. Local families can build wealth by owning or renting an ADU; the units also help increase the neighborhood population to the point it can support a grocery store.

Institutional changes, such as zoning codes that allow ADUs, can drive change for neighborhoods and individuals, Goodspeed said.

At the conclusion to the panel, Yiselle Santos Rivera, HKS Director of Justice, Equity, Diversity & Inclusion, remarked that the discussion had underscored the overall importance of innovation, collaboration and trust.

“We have to pay attention and we have to be intentional,” Santos Rivera said. “These, to me, are at the core of how we create a more equitable, just and inclusive world.”

Designing for an Ever-Changing Present: Clinic 20XX Refresh Study Amidst (and Beyond) COVID-19

Designing for an Ever-Changing Present: Clinic 20XX Refresh Study Amidst (and Beyond) COVID-19

The Challenge

Health care has been long due for systemic and system-wide reform, bringing an urgency for health care organizations, patient advocates, and policy makers to lead this effort. The U.S., compared to 10 other developed countries, is rated the highest in health care spending, yet lowest in quality of care (Commonwealth report: 2014 and 2021). The lived experiment of the COVID-19 pandemic, including challenges from the rise in health worker burnout, and fundamental issues with public health has once again reinforced the need for change-ready facilities. With plans to refresh the 2015 Clinic 20XX report, the Center for Advanced Design Research and Evaluation (CADRE) and HKS team examined the changes in primary care, in large part due to the pandemic, with a focus on:

What We Found in our Research

The research team commissioned a third-party independent vendor to survey both U.S. patients and physicians to capture their experiences:

Here are some key findings from the survey and report:

New drivers of change reflect what we need to live a quality life.
In addition to the drivers from 2015 (system reform, technology, the new patient, the provider, and the field), Climate Change (respiratory diseases, catastrophic events), Infectious Diseases (global outbreaks), Health Equity (access to care, treatment availability, outcome), and Burnout (staff burnout and retention, mental health) emerged in 2021. New players in the market, wellness, and home health are new trends identified in response to the drivers of change.

Process, patient-provider relationship, and place are the trifecta in creating the ideal in-person primary care clinic experience.
Streamlined process (44%), empathetic and knowledgeable providers (27%), and amenity-rich, safe, and clean environment (21%) were the top three components of the patient’s ideal experience. Physicians identified streamlined patient check-in and registration process (4.58 out of 5) and availability of exam room when needed (4.56 rating out of 5) as top facility features to run a successful practice, with patient relationships (4.57 out of 5) being key.

 

Experience vs. Service

Physical and digital preferences differ by generation.
Baby boomers (70%) and Gen Xers (55%) preferred in-person visits over virtual visits, whereas Millennials preferred virtual (58%) over in-person.

Primary Care Experience

The smartphone has increasingly become the lifeline for patients to access health care services, with a 17-percentage point shift from 2015. While excited about telehealth, especially in terms of access and convenience, physicians are still skeptical about the regulatory reform needed to make it successful.

Phone vs. Portal

Convenience is still key, but now with a digital layer.
Closely following cleanliness and hygiene in the perception of clinic appeal, convenience had typically been manifested through same day appointments and walk-in appointments (with less than 30-min. wait time) in 2015 and are still at the top for Baby Boomers in 2021; however, online registration and mobile apps to track health entered the top three for Millennials in 2021.

Physicians want workspaces that allow privacy, efficiency, convenience, and flexibility.
Closely following cleanliness and hygiene in the perception of clinic appeal, convenience had typically been manifested through same day appointments and walk-in appointments (with less than 30-min. wait time) in 2015 and are still at the top for Baby Boomers in 2021; however, online registration and mobile apps to track health entered the top three for Millennials in 2021.

What the Findings Mean

Patient and provider perspectives, layered on the key drivers and emerging trends, suggest key principles to design primary care clinics that are change-ready. For example,

Seven Key Principles:

Here are some key takeaways from the report findings:

Humanize the Experience.

The Clinic Is More Than a Building.

Build Relationship and Trust.

What’s Next

With increasing primary care provider shortages and health care worker burnout at peak levels, it is essential to consider how these drivers will collectively impact emerging care models and care team members, preferences and expectations moving forward.

This study concluded what has been a six-year exploration of how to design for change in the face of an ever-changing present. It is our hope that others will take the insights from this report (and others in the series), continue to ask questions, and use it as a starting point for meaningful innovation.